I purchased a refurbished ABL 1000, out of the box it would not pair with my scope. I found that its Bluetooth ID is "ABL_02" instead of "ABL_01". I contacted customer support and after a week received an email from Ken Noblitt an account manager. Eventually, he sent me a brand new replacement. The new ABL 1000 does the exact same thing.
Now Mr. Noblitt does not respond to emails. Does anybody know how to get the ABL to pair with my XSight 4k or how to get customer support from ATN?
I had a similar incident with ATN and the refurbished ABL 1500 I purchased. It was dead on arrival! I'm not as far along in the process as you, because I was just finally able to get someone to call me yesterday. E-mails didn't work, nor did phone calls because no one answers, you just get put on hold and listen to the same recording over and over again until your mind goes numb. I was finally able to get some action by sending a message through their FaceBook page. Seems they do monitor that. It doesn't help anyone who doesn't have a Facebook account, but if you do, you may want to try that route, it was the only way I was able to get a response!
They are supposed to be sending me a brand new one to replace it. I just hope it works...
I did watch a video on pairing it and it seemed to differ from what the manual said to do. The video says to go into setting, then wifi/bluetooth, then ABL and choose pair. The Bluetooth symbol in the upper righthand corner of your screen should have a wide line circling the symbol. Then turn on the ABL and just press and release the Bluetooth button on the side of the ABL. Since mine was DOA, I never saw a Bluetooth ID, so don't know what do do about that.
georgem: Hi, thanks for letting me join, look forward to chatting, I hope someone can help me with my X sight 2 problem.
May 22, 2020 8:45:43 GMT -8
georgem: Hi all, was out foxing last night, Xsight2 working fine, used it to take a couple of pictures, was still fine, the batteries ran out and now the batteries have been recharged, but now the sight will not switch on, does anyone have any ideas. Thanx
May 22, 2020 9:03:11 GMT -8
odin: Try it with internal batteries removed and an external usb power supply connected.
May 26, 2020 20:01:37 GMT -8
randy7: Thanks for the membership. Newbie to this game. Now to try and get this thing fired up. Not a techie!
May 27, 2020 11:11:22 GMT -8
hdbuggy: myn x sight 11 wont go lower dan 25 meters wight the range finder kan i fiks this
Jun 5, 2020 13:36:41 GMT -8
stubob2517: Has anyone mounted a 4K Pro to a 10/22 Takedown? What mounts did you use, and do you have photos? Thanks.
Jun 11, 2020 15:21:59 GMT -8
john752: My son had this happen twice with his x sight II and it has always rebooted up when he has re-inserted the recharged Kentli batteries
Jun 13, 2020 9:00:02 GMT -8
stuhall007: What do I need to mount the x sight ll to my sako p94s .22 rimrire ?
Jun 14, 2020 11:34:40 GMT -8
jabo: I have a x-sight 4k pro and lost the charger cord...how where and what kind do I need to replace it...
Jun 20, 2020 12:35:33 GMT -8
godsmagicguy: 4K x-sight will not shut off screen is frozen is there a fix?
Jun 23, 2020 4:51:37 GMT -8
kriehl: I am also looking for a fix to shut off the scope when it locks up. I have emailed the company twice and have never received a response. The first time it locked up I left the scope on until it died then recharged it. Very frustrating when you want use it
Jun 28, 2020 10:39:03 GMT -8
cootertwo: Got my refurb 5-20 pro sorted out. Was all washed out white, on night vision. Turns out the illuminator was screwed all the way in, giving a broad beam of IR light. Narrowed the beam, and all is well!
Jun 29, 2020 8:06:10 GMT -8
cootertwo: Got a supernova from Amazon warehouse, like new/used..... Doesn't work. Another arriving today, fingers crossed.
Jul 2, 2020 6:11:51 GMT -8
chris59: Hi i need help my ABL 1000 will not connect to my x-sight 4k it was then it just will not connect again !!
Jul 5, 2020 10:55:22 GMT -8
rabittblaster: Iam from Argentina. Y hunt pigs with my X-SIGHT II on a 30_06. Sorry for my english!
Jul 15, 2020 14:02:09 GMT -8
denardo: Hi all. Can I record videos w/o using the extra power kit but by only using the standart 4xAA battery set ?
Jul 20, 2020 1:42:32 GMT -8
chaken007: selamat siang mohon di bantu x-siht II punya saya mati total...bagaiman cara memperbaikinya
Jul 25, 2020 19:17:23 GMT -8
chaken007: Hai, terima kasih telah mengizinkan saya bergabung, berharap untuk mengobrol, saya harap seseorang dapat membantu saya dengan masalah X sight 2 perkenalkan saya dari indonesia
Jul 27, 2020 19:03:46 GMT -8