Got a new scope that will be here Thursday or Friday. Been reading the manual online for the meantime. It says after charging to update the firmware. But it seems like this latest version is full of bugs. Can I run it with the way it is from the factory without issue and not do the update till another version comes out?
I’m still on the previous version of the firmware. The video recording doesn’t always work and the RAV is questionable. I too am waiting for the firmware that corrects the problems from the latest version.
If it works when you get it DO NOT upgrade firmware until you know that the latest update is fully stable. - I upgraded a new scope and bricked it - I got a replacement and left it alone and it’s worked perfectly
I followed all instructions, charged device ( check the specs!) downloaded firmware, formatted sd card ( check the specs!), updated, factory reset, reformatted the sd card, and it works like a charm. I say check the specs alot because chargers and sd cards are not created equal and specs are there for a reason. The only issue i had was the usb-c cable wasn’t inserting properly. I have extras so no big deal. Check the video how to’s as well.
Gray fox. You said the charging cable wasn’t inserting properly. I just purchased the scope today and wanted to charge it up overnight but my charging cable also doesn’t seem to push in and I don’t want to force it. It’s the cable that came with the scope. Do you suggest I just purchase another one? The one that comes with it seems like the base is too bulky and is hitting the housing and not letting me insert it. Is this the same problem you were having?
I too had a usb-c connector that would not fit. Contacted ATN who offered to send a new cable or I could fix what I had. Took the file on my Swiss Army knife to the plastic shell surrounding the usb-c connector and all is well. I’ll try upgrading from .386 now that I see that Grayfox appears to have had success with his. Ours might be of the same, perhaps most current revision out of the box.
Last Edit: Jan 8, 2020 10:39:26 GMT -8 by hudat: oddo spellin correction
Yes I thought about doing that but didn’t want to modify anything in case I had to take it back. The customer service is nonexistent. I called and picked option 4 or 5 which was government sales. Of course they picked up right away. I told him I was a private citizen and he said he could not help me as he was on the other side of the building. I told him the other side doesn’t exist. He transferred me to someone who could help..... a salesman in Miami who clearly was annoyed at my call. He then transferred me to someone who wasn’t there... and I left another voicemail.... which I know will not be heard.
It’s hard to believe that a $750 scope is sent out with a charging cable that doesn’t fit. Incredible actually. What kind of quality control do they have, and what else is being overlooked. I think I’m just going to return it to the store. Clearly customer service is nonexistent. I’ve just had it with them. I’ll look for something else. I see if I ever have an issue with the scope there is no getting it fixed.
georgem: Hi all, was out foxing last night, Xsight2 working fine, used it to take a couple of pictures, was still fine, the batteries ran out and now the batteries have been recharged, but now the sight will not switch on, does anyone have any ideas. Thanx
May 22, 2020 9:03:11 GMT -8
odin: Try it with internal batteries removed and an external usb power supply connected.
May 26, 2020 20:01:37 GMT -8
randy7: Thanks for the membership. Newbie to this game. Now to try and get this thing fired up. Not a techie!
May 27, 2020 11:11:22 GMT -8
hdbuggy: myn x sight 11 wont go lower dan 25 meters wight the range finder kan i fiks this
Jun 5, 2020 13:36:41 GMT -8
stubob2517: Has anyone mounted a 4K Pro to a 10/22 Takedown? What mounts did you use, and do you have photos? Thanks.
Jun 11, 2020 15:21:59 GMT -8
john752: My son had this happen twice with his x sight II and it has always rebooted up when he has re-inserted the recharged Kentli batteries
Jun 13, 2020 9:00:02 GMT -8
stuhall007: What do I need to mount the x sight ll to my sako p94s .22 rimrire ?
Jun 14, 2020 11:34:40 GMT -8
jabo: I have a x-sight 4k pro and lost the charger cord...how where and what kind do I need to replace it...
Jun 20, 2020 12:35:33 GMT -8
godsmagicguy: 4K x-sight will not shut off screen is frozen is there a fix?
Jun 23, 2020 4:51:37 GMT -8
kriehl: I am also looking for a fix to shut off the scope when it locks up. I have emailed the company twice and have never received a response. The first time it locked up I left the scope on until it died then recharged it. Very frustrating when you want use it
Jun 28, 2020 10:39:03 GMT -8
cootertwo: Got my refurb 5-20 pro sorted out. Was all washed out white, on night vision. Turns out the illuminator was screwed all the way in, giving a broad beam of IR light. Narrowed the beam, and all is well!
Jun 29, 2020 8:06:10 GMT -8
cootertwo: Got a supernova from Amazon warehouse, like new/used..... Doesn't work. Another arriving today, fingers crossed.
Jul 2, 2020 6:11:51 GMT -8
chris59: Hi i need help my ABL 1000 will not connect to my x-sight 4k it was then it just will not connect again !!
Jul 5, 2020 10:55:22 GMT -8
rabittblaster: Iam from Argentina. Y hunt pigs with my X-SIGHT II on a 30_06. Sorry for my english!
Jul 15, 2020 14:02:09 GMT -8
denardo: Hi all. Can I record videos w/o using the extra power kit but by only using the standart 4xAA battery set ?
Jul 20, 2020 1:42:32 GMT -8
chaken007: selamat siang mohon di bantu x-siht II punya saya mati total...bagaiman cara memperbaikinya
Jul 25, 2020 19:17:23 GMT -8
chaken007: Hai, terima kasih telah mengizinkan saya bergabung, berharap untuk mengobrol, saya harap seseorang dapat membantu saya dengan masalah X sight 2 perkenalkan saya dari indonesia
Jul 27, 2020 19:03:46 GMT -8